|
|
Issue Event Notification (SuiteSupport only) allows you to communicate when events occur, the content of the communication, and to whom
Field tags are quickly and easily modified to use your terminology
Master Codes - Severity, Status, Issue/Resolution Categories, Contact Type are customizable to your needs
User created Issue query views gives you the ability to quickly perform repetitive searches and display just the data you want and the way you want it
User defined fields for Issues and Contacts allow for managing special information
User roles can be created for flexible security management
Multiple database support allows you to keep Issues organized
|