Customize


Do it your way


  • Issue Event Notification (SuiteSupport only) allows you to communicate when events occur, the content of the communication, and to whom

  • Field tags are quickly and easily modified to use your terminology

  • Master Codes - Severity, Status, Issue/Resolution Categories, Contact Type are customizable to your needs

  • User created Issue query views gives you the ability to quickly perform repetitive searches and display just the data you want and the way you want it

  • User defined fields for Issues and Contacts allow for managing special information

  • User roles can be created for flexible security management

  • Multiple database support allows you to keep Issues organized


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