|
|
This is the main PARROT screen. This is the main screen for problem
management and issue management. Click one of the following links (to the right of screen) to see more of PARROT.
Note that the Problem and Resolution tabs look the same.
|
Contact Information tab
Contact Activity tab
User Fields tab
Problem Information tab
Adding Keywords via Problem/Resolution text
Keyword Maintenance screen
Search screen
Field Tag Customization
Master Code Customization
|
